The use of new technologies in the administrative procedure: transparency and participation in public decisions

It is increasingly common for public administrations to use ICT technologies to achieve the objectives of efficiency and effectiveness of administrative activity. The use of these technologies is able to guarantee greater participation of private individuals in administrative procedures, in compliance with the principles of impartiality and simplification. However, some concerns could be raised in cases where the administrative decision is based exclusively on a mathematical model, excluding any human activity. In these cases, the private individual may not be in a position to effectively influence administrative procedure, just as private may not be fully aware of the reasons of the decision. In these cases it should be useful to analyze how transparency can be improved in the activity of the public administration