The Challenges of a (non-)Digital Public Administration

The paper aims at analysing the main challenges in the process of digitalisation of the public administration. After a brief overview of the main weaknesses of the current system, the author focuses on the reforms and investments envisaged under the national recovery and resilience plan, and on their status of implementation. The approach is mainly practical: some concrete cases will be presented to outline how Italy is trying to resolve the abovementioned challenges. The paper will also take into account the necessity to provide a “digital education” to public employees.