DIGITAL PUBLIC ADMINISTRATION AS EXPANSION OF CITIZEN PARTICIPATION AND IMPROVEMENT OF TRUST – THE BRAZILIAN SYSTEM “FALA.BR”

With the emergence of what is called 4.0 Revolution, with the technology advance, in the actual social, economic and ideological contexts all marked by relations and communications mediated by technology, there is no way for the Public Administration’s future then using the same technology. In view of a dialogical and democratic Public Administration, more opened to the citizens and to their participation, the use of technology, as a form of open, transparent and dialogical government it is one way to achieve good public governance with expansion of citizen participation and improvement of trust. The brazilian system named “fala.br” it is an example of an initial project of interactive digital system of open government that allows change of data with all federal organs and with these and other federated organs and, the most important, with the citizens.