The online world is increasingly in the daily life of society. Government entities are aware of this scenario and are gradually implementing online access and interconnection tools with citizens. The doctrine has been exalting the use of digital apparatuses. But, it is questioned how the transformation of the State in a digital government will not end up excluding citizens. In Brazil, there is a difficulty of access to computerized networks. The purpose of the essay is to examine this problem. The results show that the Brazilian Public Administration has implemented new electronic mechanisms. However, while some tools cannot be enjoyed by all, others can only be used by those who have a certain purchasing power. Brazilian government needs to be concerned with expanding broadband investments, and improvements in infrastructure before promoting substantial transformations in this sphere, as this will lead to greater social exclusion.