Defensive medicine and defensive bureaucracy

Defensive medicine has been described as a “bane” for healthcare. It occurs when a medical practitioner performs treatment or procedure to avoid liability, placing second the real needs of patients. Defensive medicine, both positive or negative (i.e. inaction avoiding risky procedures on patients who could have benefitted from them), increases the healthcare costs and hinder the efficiency and efficacy of the health Administration.
Many issues need to be considered for the purpose of a more efficient administrative action in the health sector. What are the defining features of public law remedies to defensive medicine? How to adapt liability to the redefinition of the doctor-patient relationship due to the remote health care? How to avoid the degradation of physician and patient relationship?
Investigating the phenomenon is urgent because health professionals are at the forefront to tackle the pandemic.